Privacy Policy

Effective Date: [ 02/01/2025 ]

SoulZ AI Inc. (“Company,” “we,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use Crushie.AI (“App”, both on-device and web-based service).

1. Age Restriction

The App is not intended for users under the age of 18 (or as required by local law). We do not knowingly collect personal data from children.

2. Information We Collect

To ensure the security of your account, provide consistent services, and optimize the user experience, we will collect and process the following information when you use our services, only to the extent permitted by applicable laws.

2.1 Account and Personal Information

Collected Data: Email address, Google account information, age, gender.

2.2 Device and Permission Data

Collected Data: Device ID, IDFA/IDFV (iOS only), device model, operating system version, browser type.

2.3 Automatically Collected Information

Device Information:

Device type, unique device identifiers.

Usage Data:

Network logs, browsing history, chat records, feature usage, network diagnostics.

2.4 User-Generated Content

Collected Data: Text, images, or other files you upload (e.g., for creating AI characters or enhancing chats).

2.5 Third-Party SDK Information

Collected Data: Device ID, usage patterns, and interaction data that may be collected by third-party SDKs (e.g., analytics or authentication services).

2.6 Payment-Related Data

We offer value-added Services, for which you need to pay in the one of the following two (2) ways:

  • by credit card;
  • through a third party (such as Apple Pay, Google Pay, etc.)

As a result of your payment, we may collect some financial information (e.g., payment records or other payment-related data). When You pay for our value-added Services through a third party, we will collect your user’s name, profile picture and payment record from the third party.

3. How We Use Your Information

  1. To Provide the App: Facilitate account creation, chat functionality, and AI character/space personalization.
  2. Personalization: Customize user experience and suggested content.
  3. Improvement and Analytics: Analyze usage patterns to improve the App.
  4. Data Training: data of user interacting with AI may be used to train our AI algorism.
  5. Ensure the security and integrity of the App.

4. Information Sharing

  1. With Service Providers: For app functionality and support (e.g., AI engines, analytics providers, SDK providers).
  2. For Legal Compliance: To comply with legal obligations or respond to lawful requests.
  3. In Business Transactions: In case of mergers, acquisitions, or asset sales.

5. Data Security

We implement robust measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Your Rights

Depending on your location, you may have the following rights:

  • Access and Correction: Request access to or correction of your personal data.
  • Data Deletion: Request deletion of your personal data.
  • Objection to Processing: Opt-out of certain data uses, such as personalized suggestion (We currently do not provide personalized suggestion service).

7. Data Retention

We retain your data only as long as necessary to provide the services you have requested and for legitimate business purposes. You can request deletion of your data at any time, by sending a formal request to our support team. (See Contact Information section)

8. International Users

Your data may be transferred and processed in the United States or other countries. By using the App, you consent to such transfers.

9. Changes to Privacy Policy

We may update this Privacy Policy from time to time without expressive notice. Continued use of the App after updates constitutes acceptance of the revised policy.

10. Contact Information

If you have questions or concerns, contact us at: contact@crushie.ai